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Help

How to Play & Game Questions

New to Undead Assault? Look no further.

Q. What is Undead Assault?

Undead Assault is a new mobile game based off of Artix Entertainment’s original mini game Undead Assault...which was based off of AE’s original Flash RPG AdventureQuest! Undead Assault is a fun and fast paced infinite runner where you play as AE’s very own paladin Artix hacking and slashing your way armies of undead!

Q. How do you play the game?

All you have to do is download and install the game on your iOS or Android device and you can begin playing! Once you start playing the game, you will be taken through a tutorial that will show you what each button, action, item, etc is.

Q. What are upgrades?

Upgrades are special power ups that can add extra health, extend your special attack time, extend magnet time, extend shield time, and help gold, items, or runes appear more frequently.

Q. What are stats for?

Stats measure different things in the game you do such your distance, duration of runs, special attacks, attacks, jumps, damage, gold, points, score, souls collected, villagers saved and enemies killed.

Q. How do I get loot?

Collect all 6 runes and go to the crypt and you can find loot!

Device/Facebook Questions

Device information, compatibility, and more.

Q. What devices can I use to play Undead Assault?

Undead Assault is available for Android and iOS devices. Other platforms will be considered in the future depending on player demand.

Q. I'm trying to use an older iOS (Apple) device or an older Android device and the game isn't working!

You must upgrade to iOS 6.0 or higher or Android: Honeycomb (Android 3.0 and above) to play Undead Assault. If you do not have an iOS/Android capable device, Undead Assault will not work properly.

Q. How do I make sure my progress is saved to my device?

Undead Assault progress will be saved locally to the device. This means that progress will *NOT* transfer between devices at launch. This means if a player acquires a new device, loses or damages their device, or have to uninstall/reinstall the game for some reason, your progress and purchases will be lost. However, if you do purchase the 3x gold multiplier package with the Daimyo pet, that purchase can be restored. It is possible that this feature will be added in subsequent updates if demand is strong. Please do not uninstall/reinstall the game unless absolutely necessary. You can always email us with any questions.

Q. Can I play through Facebook?

Undead Assault can only be played with iOS or Android devices currently, but you can choose to connect to Facebook to post your high scores with some awesome screenshots! Just click Share after you die to share a screenshot with your high score.

Payment Questions

Payment Questions, Linking, and more.

Q. How much does Undead Assault cost?

Undead Assault is free to download and play! If you would like to help support the game, there are 4 different gold packages available - 2000 gold for $1.99, 8000 gold for $2.99, 20000 gold for $4.99 and a special package that comes with a 3x gold multiplier plus a special Daimyo pet for $4.99. If you purchase the special package, you can also link your AdventureQuest Worlds account to receive Artix’s Golden Paladin Armor, Artix’s Golden Paladin Helm and Artix’s Golden Paladin Axe in that game! You can use gold to purchase upgrades, gear, to continue a run after you die and any gold package purchase will remove random ads.

Q. How do I purchase a gold package?

You can click on the plus sign at the top left in-game where your gold amount is shown and you can choose to purchase a gold package. Also, if you would like to purchase any upgrades or gear and you do not have enough gold, or you die and you want to pay gold to continue but do not have enough gold, you will be shown the gold packages screen so you can purchase one if you like. Once you choose your package, you will be redirected to the Apple Store or the Google Play store.

Q. What if I didn’t receive my purchase yet?

Please contact Apple or GooglePlay directly for more information. It is possible that your payment is still processing or there is some other issue.

Q. How do I link Undead Assault to my AdventureQuest Worlds account and get the armor if I purchased the special package?

After you purchase the special package with the 3x gold multiplier and the Daimyo pet, you will see an option to link to your AdventureQuest Worlds account. You just need to login to your AQW account and then you will have access to the shop that has Artix’s Golden Paladin Armor, Artix’s Golden Paladin Helm and Artix’s Golden Paladin Axe.

Q. Is there way I can pay to remove ads?

In between runs, you may have a random ad pop up. Purchasing any gold package will remove these random ads. You will still have the choice to watch an ad or pay gold to continue your run if you die, but only one ad is available per session.

Q. How do I turn off in-app purchases for Undead Assault?

If you would like to disable in-app purchases for your Android devices, here is how:

  1. Open the GooglePlay Store App.
  2. Touch the Play Store icon under Settings.
  3. Under "User Controls" touch Require password for purchases.
  4. Choose a password setting - either for all purchaes, every 30 minutes or never. If you use the every 30 minutes setting, you can review your password settings by selecting the Change Settings link that displays after you have made a purchase.
  5. Type your password.

If you would like to disable in-app purchases for your iOs devices, here is how:

  1. Go to Settings.
  2. Click on General.
  3. Click on Restrictions.
  4. Choose to disable in-app purchases.

Q. What is I have a payment issue or need a refund?

We do not have access to Apple or GooglePlay’s systems, so we can’t see if there is an issue with your payment and cannot refund you. Please contact Apple or GooglePlay directly for further assistance.

Q. Can I use AdventureCoins, Artix Points, Z-Tokens etc to make a purchase?

Undead Assault is mobile game and is a completely separate game from any other browser based/web game released by Artix Entertainment. You can only purchase directly through the Apple or GooglePlay store.

Q. I lost all of my gold because I had an issue with my device, how do I get it back?

We are sorry, if you had to uninstall/reinstall the game, or had to get a new device, the only purchase that can be restored is the 3x gold multiplier package with the Daimyo pet.

Reporting Bugs

Help us squash them!

Q. Where can I report bugs/glitches/etc?

If you come across a bug/glitch, etc. while playing Undead Assault, please report it via our Bug Hunter System.